Products may be returned within 60 days of purchase. Appliances and accessories may be returned within 30 days of purchase. After 30 days, follow instructions on the manufacturers warranty card. To ensure your return to the manufacturer, send in your warranty card within 10 days of purchase and save your box for shipping if indicated on warranty. For your convenience we keep record of all purchases in Vineyards Salon & Day Spa's computer system. Thank you.